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Terms of Service

Terms of Service

Welcome to DCW Enterprises! These Terms of Service ("Terms") govern your use of our website and the services provided through it. Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

  1. Acceptance of Terms By using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, please refrain from using our services.

  2. User Accounts a. To access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.

b. You must provide accurate and complete information during the registration process and keep it updated. Impersonation, misrepresentation, or use of another person's account without permission is strictly prohibited.

  1. Product Information a. We strive to provide accurate and up-to-date information about our products, including descriptions, images, and pricing. However, we do not guarantee the accuracy, completeness, reliability, or availability of any product information on our website. We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

b. The colours and appearance of products may vary due to factors beyond our control, such as your device's display settings. We do not warrant that the product images displayed on our website accurately represent the actual products.

  1. Ordering and Payment a. By placing an order on our website, you are making an offer to purchase the selected products or services. We reserve the right to accept or decline your order for any reason, including but not limited to stock availability, price inaccuracies, or suspicion of fraudulent activity.

b. Payment for orders must be made using the specified payment methods during the checkout process. You agree to provide accurate and complete payment information. We reserve the right to refuse or cancel any order if payment information is deemed invalid or fraudulent.

  1. Shipping and Delivery a. We will make reasonable efforts to ship orders within the estimated timeframe provided. However, shipping delays may occur due to unforeseen circumstances or events beyond our control. We do not guarantee specific delivery dates and are not liable for any direct or indirect damages resulting from shipping delays.

b. Risk of loss and title for purchased products pass to you upon delivery by our shipping carrier. It is your responsibility to inspect the package upon arrival and report any damages or discrepancies to us within a reasonable timeframe.

  1. Returns and Refunds a. Our return and refund policy is outlined separately on our website. Please refer to that policy for information regarding product returns, exchanges, and refund procedures.

  2. Intellectual Property a. All content, trademarks, logos, and other intellectual property displayed on our website are the property of DCW Enterprises Ltd or their respective owners. You may not use, reproduce, modify, or distribute any content from our website without prior written permission.

  3. Limitation of Liability a. To the extent permitted by applicable laws, DCW Enterprises Ltd and its affiliates, officers, directors, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, data, or other intangible losses, resulting from the use or inability to use our website or services.

  4. Indemnification a. You agree to indemnify and hold DCW Enterprises Ltd and its affiliates, officers, directors, employees, agents, and suppliers harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

  5. Modifications to the Terms a. We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after the modifications constitute your acceptance of the revised Terms.

  6. Governing Law and Jurisdiction a. These Terms shall be governed by and construed in accordance with the laws of Great Britain & Northern Ireland. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Great Britain & Northern Ireland.

If you have any questions or concerns regarding these Terms, please contact us at sales@dcwenterprises.co.uk.

Last Updated: 01/02/2023